Privacy Policy

How we collect, use, and protect your personal information

Last Updated: January 1, 2026

Introduction

PCA Corporation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pca-accounting.com or use our accounting software services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form or lead form on our website
  • Subscribe to our newsletter or marketing communications
  • Request information about our services
  • Create an account or use our software
  • Contact us for support or assistance

This information may include:

  • Name (first and last name)
  • Email address
  • Phone number
  • Company name and job title
  • Billing address
  • Payment information (processed securely through third-party payment processors)
  • Any other information you choose to provide

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent on pages
  • Date and time of visit
  • Device identifiers

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can control cookie preferences through our cookie consent banner. For more information, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To deliver, maintain, and improve our accounting software and services
  • Communication: To respond to your inquiries, send updates, and provide customer support
  • Marketing: To send promotional communications (with your consent) about our products and services
  • Analytics: To analyze website usage and improve user experience
  • Security: To detect, prevent, and address technical issues and security threats
  • Legal Compliance: To comply with legal obligations and protect our rights

Who Has Access to Your Information

Internal Access

Access to your personal information is limited to employees, contractors, and agents who need it to perform their job functions. All personnel with access to personal data are required to maintain confidentiality.

Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Cloud Hosting: Services that host our software and data
  • Payment Processing: Secure payment processing for subscriptions
  • Email Services: Platforms for sending communications
  • Analytics: Tools for analyzing website and application usage
  • Customer Support: Platforms for managing customer inquiries

These third parties are contractually obligated to protect your information and may only use it for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or other legal processes, or if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights, privacy, safety, or property
  • Enforce our agreements
  • Respond to emergencies

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to request access to the personal information we hold about you and receive it in a portable format.

Correction

You have the right to request correction of inaccurate or incomplete personal information.

Deletion

You have the right to request deletion of your personal information, subject to certain exceptions such as legal retention requirements.

Objection and Restriction

You have the right to object to or request restriction of certain processing of your personal information.

Withdrawal of Consent

Where processing is based on consent, you have the right to withdraw consent at any time.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: support@pca-accounting.com
Phone: +81 3-5211-2700
Address: PCA Building, 1-2-21 Fujimi, Chiyoda-ku, Tokyo 102-8171, Japan

We will respond to your request within 30 days.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure your information remains protected in accordance with this Privacy Policy.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

PCA Corporation
PCA Building, 1-2-21 Fujimi
Chiyoda-ku, Tokyo 102-8171
Japan
Phone: +81 3-5211-2700
Email: support@pca-accounting.com

Additional Resources

For more information about our policies, please see: